Mae33 takes our responsibility to protect your personal information seriously. This page clearly explains how your data is collected, used, stored, and protected when you use our platform.
This Privacy Policy describes the data protection practices of mae33 and applies to all users of our platform — whether via website, Android or iOS mobile app, or any digital channel we operate. By using mae33 services, you agree to the terms of this Privacy Policy.
Mae33 is an online entertainment platform operating under a recognised international licence. We understand that your trust depends not only on the quality of our games or the speed of fund withdrawals, but also on how we handle the personal information you entrust to us.
This Privacy Policy is drafted in accordance with the principles of the Personal Data Protection Act (PDPA) and internationally recognised data protection standards. It is binding on mae33 and all related entities handling user data on our behalf. We are committed to ensuring your data is always handled transparently, responsibly, and securely.
Every time you register a new account, make a deposit, play a game, or simply browse the mae33 website, certain information is collected automatically or voluntarily by you. This policy explains exactly what that information is, why it is collected, and how it is protected.
Mae33 only collects data that is strictly necessary to operate the platform and fulfil legal requirements. The following are the categories of data we collect:
| Category | Data Examples | Collection Methods |
|---|---|---|
| Identity Information | Full name, date of birth, IC/passport number | Registration & KYC |
| Contact Information | Email address, phone number | Registration form |
| Financial Information | Bank account number, account holder name, digital wallet name | Deposit/withdrawal process |
| Technical Data | IP address, device type, web browser, operating system | Automatically upon use |
| Usage Data | Game history, betting records, login timestamps | Automatically upon use |
| KYC Data | Document photos, verification selfie | Identity verification process |
Mae33 never collects sensitive information such as biometric data, medical records, or political affiliations unless required by applicable law and with your explicit consent.
Every piece of data collected has a clear and legitimate purpose. Mae33 uses your information for the following purposes:
Mae33 does not use your data to make automated decisions that negatively affect you without human review. All material account-related decisions are made with the involvement of our team.
Mae33 does not sell, rent, or commercialise user personal data to any third party. However, in certain situations, data may be shared with trusted parties under the following circumstances:
All third parties we work with are bound by strict data protection agreements and are only permitted to use your data for specified purposes. Mae33 ensures every partner meets data security standards equal to or exceeding our own.
Your data will never be sold to advertisers, data brokers, or any commercial entity unrelated to the operations of the mae33 platform.
Mae33 invests seriously in robust security infrastructure to ensure your data is always protected. The security measures we implement include:
While we take all reasonable steps to protect your data, no system is 100% secure. If you suspect your account has been accessed without authorisation, contact our support team immediately via Live Chat.
Mae33 uses cookies and similar tracking technologies to enhance the user experience and ensure the platform functions correctly. The types of cookies we use are as follows:
You can manage your cookie settings through your web browser at any time. Please note that disabling certain cookies may affect platform functionality. Continued use of the mae33 website after a cookie notification is considered your consent to our use of cookies.
Mae33 respects your rights over your personal data. As a user of our platform, you have the following rights, which you may exercise at any time:
You have the right to request a copy of all personal data we hold about you in a readable format.
If any of your information is inaccurate or outdated, you have the right to request correction promptly.
You may request the deletion of your personal data, subject to legal obligations that require us to retain certain records.
You may object to the processing of your data for direct marketing purposes at any time without providing a reason.
You may request your data in a structured, portable format for transfer to another platform where applicable.
You may request that we restrict the processing of your data in certain situations, such as when you are disputing the accuracy of the data.
To exercise any of the rights above, contact our support team via Live Chat or email. We will process your request within 30 business days.
Mae33 only retains your personal data for as long as necessary for the stated purposes or as required by law. General data retention guidelines are as follows:
Once the designated retention period has elapsed, your data will be securely deleted or permanently anonymised using industry-standard procedures.
The mae33 platform is strictly for individuals aged 18 and above. We do not knowingly collect, process, or store personal data from individuals under the age of 18.
Should we discover that data belonging to a minor has been collected without our knowledge, we will take immediate steps to delete that data and close the account in question. Parents or guardians who suspect their child has registered on our platform are urged to contact us immediately.
Mae33 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other operational reasons. When changes are made:
We encourage you to review this page periodically so you always know how we protect your information.
If you have any questions, concerns, or wish to exercise your privacy rights, our Data Protection Officer (DPO) team is ready to assist:
For complaints that our team is unable to resolve, you have the right to refer the matter to the relevant data protection regulatory authority in your jurisdiction.
At mae33, data protection is not a mere formality. It is a core value that shapes the way we operate every day.
All data transmitted between your device and mae33 servers is protected with SSL 256-bit encryption — the same technology used by leading financial institutions worldwide.
Mae33 has never and will never sell user data to any third party for commercial purposes. Your data belongs to you — we are only temporary custodians.
Our identity verification process uses a certified KYC platform that complies with international standards. Your documents are processed in a secure environment and deleted once verification is complete.
Only authorised personnel who require access to specific data are permitted to view it. All internal access is logged and continuously monitored to prevent misuse.
In the event of any security incident involving your data, mae33 is committed to notifying you within 72 hours from the moment we confirm the incident.
The data security infrastructure of mae33 undergoes regular independent audits by certified cybersecurity firms to ensure your protection remains at the highest level.